Marking an item as Inactive
If you are no longer using an item, the recommended step is to mark the item as Inactive.
- Navigate to the Inventory Tab and then to the Item Master Icon
- Search for the Item
- Select the Detail Icon
- In the Active drop-down box, select “Inactive.”
- Save
Note: Deleting an item cannot be undone. If you delete an entity used in an invoice, you cannot search for that item in reporting. For any deleted item, an internal ID will appear in its place.